News for 'customer experience'

Fraud Bleeds Insurers Of Rs 10,000 Crore A Year

Fraud Bleeds Insurers Of Rs 10,000 Crore A Year

Rediff.com1 Dec 2025

These losses increase insurance premiums for customers and reduce insurer margins on the other.

Bharti Enterprises, Warburg Pincus to acquire 49% stake in Haier India

Bharti Enterprises, Warburg Pincus to acquire 49% stake in Haier India

Rediff.com25 Dec 2025

Sunil Bharti Mittal-led conglomerate Bharti Enterprises and private equity firm Warburg Pincus will collectively acquire a 49 per cent stake in Haier Appliances India, the local unit of China's Shandong-based Haier group, for an undisclosed amount. The transaction, according to industry sources, values the company at about 15,000 crore.

140 million HDFC Bank, Axis customers may face service interruption

140 million HDFC Bank, Axis customers may face service interruption

Rediff.com12 Jul 2024

As many as 140 million customers of HDFC Bank and Axis Bank are expected to face interruption in banking services in the weekend due to the former's system upgrade and the transition of Citi India business to the latter. Both the banks have notified their customers about the interruption in services. HDFC Bank - the country's largest private sector lender with 93.2 million customers - had announced that it will undertake a system upgrade on July 13, wherein it will migrate its core banking system (CBS) to a new engineered platform to enhance customer experience.

Oppo X9 Pro Unveiled In India

Oppo X9 Pro Unveiled In India

Rediff.com18 Nov 2025

Oppo has officially introduced its Find X9 range to the Indian market, bringing with it the advanced Dimensity 9500 platform and an exceptionally large battery setup that crosses the 7,000mAh threshold.

From Selling Guavas To Council Hall

From Selling Guavas To Council Hall

Rediff.com6 Jan 2026

'A poor candidate was given a chance so that the concerns of ordinary, needy citizens could be represented.'

AstroSpeak: Your Predictions For 2026

AstroSpeak: Your Predictions For 2026

Rediff.com6 Jan 2026

Astrologer Chirag Daruwalla, who is following in the footsteps of his famed astrologer father, the late Bejan Daruwalla, helps you navigate the Naya Saal.

Banks to clear cheques within few hours from Oct 4: RBI

Banks to clear cheques within few hours from Oct 4: RBI

Rediff.com13 Aug 2025

The RBI will introduce a new mechanism from October 4 for clearance of cheques within hours of being presented to banks, reducing the current time period of up to two working days. Cheques will be scanned, presented, and passed in a few hours and on a continuous basis during business hours.

'Markets may experience turbulence'

'Markets may experience turbulence'

Rediff.com22 Nov 2023

'...similar to the 2008 global financial crisis, the 2012 taper tantrum, or the 2018 midcap crash.' 'This could lead to a substantial decline in activity and revenues for the broking industry.' 'When this will happen is uncertain, but as brokers, we must be prepared for such a downturn.'

Sebi Overhauls MF Framework, Stockbroking Rules

Sebi Overhauls MF Framework, Stockbroking Rules

Rediff.com18 Dec 2025

The Securities and Exchange Board of India (Sebi) on Wednesday overhauled the cost framework for the 80 trillion domestic mutual fund (MF) industry, introducing a simplified structure aimed at improving transparency for investors while balancing the impact on asset managers.

10 Tips To Grow Your Brand On Social Media

10 Tips To Grow Your Brand On Social Media

Rediff.com21 Nov 2025

People connect with people. No matter how small your brand is, when you share your journey or the why behind your business, you automatically humanise your brand and make it unique as compared to faceless competitors, says Vinayak Burman.

Nitin Nabin Was 7 Weeks Old When BJP Was Formed In 1980

Nitin Nabin Was 7 Weeks Old When BJP Was Formed In 1980

Rediff.com15 Dec 2025

BJP sources said the formal process to elect current party President J P Nadda's successor will begin in mid-January, following Makar Sankranti, with Nitin Nabin expected to be the frontrunner to file his nomination.

Wedding Planning Hacks From A Bride-To-Be

Wedding Planning Hacks From A Bride-To-Be

Rediff.com1 Dec 2025

Weddings today are not just events, they are full-blown productions. Between Instagram aesthetics, Pinterest pressure, relatives with opinions and budgets that magically stretch themselves, brides often find themselves overwhelmed long before the pheras begin.

Anoushka Shankar 'devastated' after sitar damaged on Air India flight

Anoushka Shankar 'devastated' after sitar damaged on Air India flight

Rediff.com4 Dec 2025

Anoushka Shankar reports damage to her sitar after an Air India flight, prompting an investigation by the airline. The incident has drawn reactions from fellow artists and highlights concerns about the handling of musical instruments.

CAFE-III: 'Gas guzzler' makers setting a 'wrong narrative', says Maruti

CAFE-III: 'Gas guzzler' makers setting a 'wrong narrative', says Maruti

Rediff.com1 Dec 2025

Companies with "gas guzzlers" are trying to set up the wrong narrative against small cars getting relaxation in the proposed corporate average fuel efficiency (CAFE-III) norms on the basis of weight, Maruti Suzuki senior executive officer corporate affairs Rahul Bharti said on Monday, bringing to the fore deep division among carmakers regarding the upcoming rules.

India's Hottest Jobs In 2026

India's Hottest Jobs In 2026

Rediff.com26 Nov 2025

Across all sectors, the future of work depends on adaptability.

India among top fintech hotspots globally: WEF study

India among top fintech hotspots globally: WEF study

Rediff.com25 Jun 2025

A new global study on Wednesday listed India among the top fintech hotspots alongside the US and the UK. The World Economic Forum study, released at its Annual Meeting of New Champions in China's Tianjin, also said the fintech sector growth is stabilising amid strengthening profitability and inclusion.

Paytm unveils all-new app with clean interface, AI features

Paytm unveils all-new app with clean interface, AI features

Rediff.com10 Nov 2025

Paytm (One 97 Communications Ltd), India's full-stack merchant payments leader serving MSMEs and enterprises, has launched a fully redesigned version of its flagship app, integrating artificial intelligence-driven features to streamline and personalise everyday transactions for its users.

Amazon enters India's $15 bn diagnostics market with At-Home testing

Amazon enters India's $15 bn diagnostics market with At-Home testing

Rediff.com23 Jun 2025

Amazon India has launched Amazon Diagnostics, an at-home healthcare service that allows customers to book lab tests, schedule appointments and receive digital reports directly via the Amazon app. Initially available in six cities-Bengaluru, Delhi, Gurgaon, Noida, Mumbai and Hyderabad-the service covers more than 450 PIN codes and offers access to over 800 diagnostic tests.

Now you can make final PF pension withdrawal after 3 years

Now you can make final PF pension withdrawal after 3 years

Rediff.com14 Oct 2025

The Employees' Provident Fund Organisation (EPFO) board has approved liberalised part withdrawals for subscribers, allowing up to 100 per cent EPF withdrawal, and rolled out the 'Vishwas Scheme' to reduce litigation through rationalised penal damages.

E2W firms get serious about customer care support

E2W firms get serious about customer care support

Rediff.com10 Dec 2024

Players like Ola Electric, Ather Energy, Kinetic Green and BGauss are introducing premium services and infrastructure enhancements.

Startups go vertical in India's qcom race

Startups go vertical in India's qcom race

Rediff.com24 Oct 2025

As the quick commerce (qcom) race hots up, a new model - vertical qcom - is gaining investor attention. Unlike horizontal players such as Blinkit, Zepto, and Swiggy Instamart, which stock everything from groceries to gifts and gadgets, vertical platforms focus on depth over breadth.

Indians Want To Make An Experience Of Every Trip

Indians Want To Make An Experience Of Every Trip

Rediff.com1 Apr 2025

'Adventure travel, cultural tours, and wellness retreats are in high demand.'

Don't Exit Midcaps. Think Long Term

Don't Exit Midcaps. Think Long Term

Rediff.com5 Dec 2025

'Stopping now would defeat the core purpose of an SIP, which is to average out the purchase cost over market cycles.'

Mahindra Just Dropped a Street-Legal Race Car

Mahindra Just Dropped a Street-Legal Race Car

Rediff.com2 Dec 2025

Mahindra has officially taken the covers off the BE 6 Formula E Edition, and let's just say it's loud, it's orange, and it's absolutely unapologetic, reports Rajesh Karkera/Rediff.com

How A Silk Sari Started A Fashion Revolution

How A Silk Sari Started A Fashion Revolution

Rediff.com5 Dec 2025

'Women weavers are hardworking, open to learning, resilient.' 'They finish their cooking, housework, puja, then they come to weave.' 'They care about design. They care about beauty.'

PayPal receives RBI nod to operate as cross-border payment aggregator

PayPal receives RBI nod to operate as cross-border payment aggregator

Rediff.com28 May 2025

PayPal Payments Pvt Ltd (PayPal), the Indian subsidiary of PayPal Holdings Inc, has received in-principle approval from the Reserve Bank of India (RBI) to operate as a Payment Aggregatorross Borderxports (PA-CB-E). This marks a key milestone in PayPal's operations in India and its continued support for Indian small businesses, enabling secure cross-border payments to approximately 200 markets, the company said in a statement.

Over 300 planes affected in India amid Airbus A320 glitch

Over 300 planes affected in India amid Airbus A320 glitch

Rediff.com29 Nov 2025

According to the latest data from the aviation regulator DGCA, IndiGo and Air India did not cancel any flights, while Air India Express cancelled four flights due to the system modification process.

Amazon to invest Rs 2,000 cr in India to expand logistics, improve safety

Amazon to invest Rs 2,000 cr in India to expand logistics, improve safety

Rediff.com20 Jun 2025

Amazon will invest more than Rs 2,000 crore (about $233 million) in India in 2025 as it strengthens its logistics and safety standards, said the ecommerce company on Thursday.

'We Have Become The Largest Eyewear Brand In Asia'

'We Have Become The Largest Eyewear Brand In Asia'

Rediff.com5 Nov 2025

'India needs at least 70,000 to 80,000 eyewear stores; our 2,000 stores are just a drop in the ocean.'

Can Job Hopping Help Your Career Grow Faster?

Can Job Hopping Help Your Career Grow Faster?

Rediff.com11 Nov 2025

Merely saying merely 'I am bored' may be a weak reason for a transfer. Your reason to switch should be stronger and purposeful, advises Shruti Swaroop, founder of Embrace Consulting and co-founder of International Inclusion Alliance.

Luxury Cars, Bikes Rev Up For Festival Season

Luxury Cars, Bikes Rev Up For Festival Season

Rediff.com23 Sep 2025

Luxury carmakers are shifting into high gear with a mix of product launches, personalised experiences and lifestyle-led engagement.

The iPhone 17 Launch: Excitement, Drama

The iPhone 17 Launch: Excitement, Drama

Rediff.com20 Sep 2025

Customers flocked to the Apple Store in New Delhi to experience and buy the newly launched iPhone 17.

Yamaha Gears Up for India's E2W Race With 2 Models

Yamaha Gears Up for India's E2W Race With 2 Models

Rediff.com14 Nov 2025

Yamaha expects its first EVs to hit showrooms by the last quarter of FY26 (January - March), once network readiness is complete.

How AI Is Transforming Travel

How AI Is Transforming Travel

Rediff.com29 May 2025

As many as 94 per cent of travel and tourism industry leaders consider AI to be critical to their business.

How India Buys A Car Today Has Changed

How India Buys A Car Today Has Changed

Rediff.com3 Oct 2025

More Indians start car shopping online, pushing automakers and dealers to respond quickly, train staff, and use AI to turn clicks into showroom visits.

Apple to open fourth India store in Pune on Sep 4

Apple to open fourth India store in Pune on Sep 4

Rediff.com26 Aug 2025

iPhone-maker Apple on Tuesday announced that it will open a new store in Pune next week. The latest move marks a significant expansion for Apple in the country, offering customers in Pune new ways to explore and purchase Apple products, as well as experience Apple's services in person, the company said.

PhonePe gets RBI nod to operate as online payment aggregator

PhonePe gets RBI nod to operate as online payment aggregator

Rediff.com19 Sep 2025

PhonePe on Friday said it has got the final authorisation from the Reserve Bank of India (RBI) to operate as an online payment aggregator. With RBI authorisation in place, PhonePe will be able to expand its reach and tap into online merchants, with a particular focus on small and medium businesses (SMEs) across the country, according to a release.

Bharti Airtel Q4 profit jumps five-fold to Rs 11,022 cr

Bharti Airtel Q4 profit jumps five-fold to Rs 11,022 cr

Rediff.com13 May 2025

Telecom operator Bharti Airtel posted about a five-fold jump in consolidated net profit to Rs 11,022 crore in the March 2025 quarter, mainly due to the tariff hike impact and one-time gain on tax benefits. Bharti Airtel had posted net profit (attributable to owners of the parent company) of Rs 2,071.6 crore a year ago.

'Don't Quit Your Job To Start a Business'

'Don't Quit Your Job To Start a Business'

Rediff.com7 Oct 2025

Yamuna Kalyani reveals how she battled stereotypes to build UniteAR, an augmented reality platform that helps users create interactive AR experiences for personal and commercial purposes.

'Insurance Sector Is At An Unstable Equilibrium'

'Insurance Sector Is At An Unstable Equilibrium'

Rediff.com3 Nov 2025

'Other sectors that manage the savings pools of Indians are giving tough competition to life insurance companies.'